Systems Analyst Resume Example

Karen Davis

New York, NY
karendavis@example.com | (654) 321-9870

Professional Summary:

Detail-oriented Systems Analyst with a Bachelor's degree in Information Technology from New York University and over six years of experience in systems analysis. Proficient in using tools such as SQL, UML, and Microsoft Visio. Skilled in conducting system assessments, identifying requirements, and developing technical specifications.

Professional Experience:

Systems Analyst | IBM
January 2017 – Present
- Led the implementation of a new ERP system, improving operational efficiency by 25%.
- Conducted system assessments and identified requirements, ensuring alignment with business goals.
- Developed technical specifications and supported system implementation, working closely with development teams.
- Utilized SQL for data analysis and database management, providing insights for decision-making.
- Created detailed process flow diagrams and use case scenarios using UML and Microsoft Visio.

Junior Systems Analyst | Accenture
June 2014 – December 2016
- Assisted in system analysis and design, contributing to various IT projects across multiple industries.
- Conducted data analysis and prepared technical documentation, supporting project deliverables.
- Supported the development and maintenance of IT systems, ensuring functionality and performance.
- Collaborated with business analysts and developers to translate business requirements into technical solutions.
- Participated in user acceptance testing (UAT) and provided support during system deployments.

Education:

Bachelor's Degree in Information Technology | New York University
2014

Skills:
- Systems analysis
- Technical specifications
- Data analysis
- SQL, UML, Microsoft Visio
- System implementation
- Process flow diagrams
- User acceptance testing

Certifications:
- Certified Information Systems Analyst (CISA)
- Certified Business Analysis Professional (CBAP)